thread How to customise Order Confirmation email in Payments Troubleshooting

How to customise Order Confirmation email

JS99 — Sun, 21 Sep 2025 08:02:14 GMT

Hi. I've linked square to my Xero invoices to accept payment. Its working well. When the customer pays the invoice an automatic Order confirmation is sent from square. How can i customise what is written in this email?.

**please note i dont have Square Online active as its not needed with xero.

Cheers

Re: How to customise Order Confirmation email

Arie — Tue, 15 Feb 2022 06:07:56 GMT

Hi @JS99,

Thanks for writing in! Welcome to the Seller Community.

After digging a bit deeper, it doesn't look like this confirmation is customisable at the moment. Let us know what type of information you'd like to include on the order notification so we can pass some more detailed feedback on to our team. Looking forward to hearing back from you!