thread Re: Problems with opening hours feed in Payments Troubleshooting

Problems with opening hours feed

mhweft — Sun, 21 Sep 2025 08:01:18 GMT

I have our opening hours on the website, (like most people), but when we changed our open hours it now refuses to synch with the hours in the settings.

I have raised this with help desk but I am getting the run around.

Is this a problem for others?

Re: Problems with opening hours feed

Arie — Sun, 06 Mar 2022 23:42:13 GMT

Hey @mhweft,

Sorry to hear about the trouble with your opening hours! if you have pickup and delivery enabled, it's worth checking what your hours are set up as under fulfillment settings. Here's how:

1. Sign in to your Square Online Dashboard.

2. Select Fulfillment > Pickup & Delivery from the menu on the right hand side.

3. Click Edit next to your location and scroll down to Fulfillment hours.

4. Select Save once you're done.

Please let us know how you go!

Re: Problems with opening hours feed

mhweft — Mon, 07 Mar 2022 00:40:18 GMT

Hi Arie,

Confirming that was correct and resaving hasn't changed anything.

Re: Problems with opening hours feed

Arie — Mon, 07 Mar 2022 06:26:10 GMT

Thank you for checking that these settings match your opening hours. Please reach out to support here, or on 1800 760 137 (Mon-Fri, 9am-5pm Melbourne time), here so we can dig in a little deeper.