I've made someone an authorized representative. How do they log in?

clayRay — Sun, 21 Sep 2025 08:00:27 GMT

My authorized representative has received an email "You have been added as an Authorised Representative". However there's no info on how they can log in (ie what their initial password is). Tried getting a password reset email, didn't work.

Re: I've made someone an authorized representative. How do they log in?

Arie — Tue, 22 Mar 2022 03:57:20 GMT

Hi @clayRay,

Thanks for reaching out to us here in the Seller Community!

Adding someone as an authorized representative doesn't automatically allow them to log in. An authorized representative can call or email our support team, and take limited actions on the Square account they're a representative on. For instance, this would allow your authorized representative to call in to ask about a refund that's currently processing. To give them the ability to log in, you'll also have to add them as a team member - get started with this guide.

thread I've made someone an authorized representative. How do they log in? in Payments Troubleshooting

I've made someone an authorized representative. How do they log in?

Re: I've made someone an authorized representative. How do they log in?