thread Re: Not getting sales notifications on the Weebly app in Payments Troubleshooting

Not getting sales notifications on the Weebly app

DbowlingNHS — Sat, 20 Sep 2025 07:51:01 GMT

I used to receive notifications on the Weebly app on my phone when an order came in but that is no longer the case. This is a must-have for me. I have called Weebly about this and been hung up on, I've reached out via email without response, and still nothing. It has been well over a year.

Part of the annual fee that I pay includes being able to receive a notification that a customer has made a purchase. This is extremely frustrating.

Re: Not getting sales notifications on the Weebly app

BernadetteA — Fri, 15 Mar 2024 22:43:36 GMT

Thanks for reaching out, @DbowlingNHS

I'm sorry to hear you are running into a frustrating situation with your Weebly app. Do you see any notification banners when you log into the app? Additionally, if you log into your Weebly account from a web-based browser, do you see any alerts for a possible update?

Re: Not getting sales notifications on the Weebly app

DbowlingNHS — Sat, 16 Mar 2024 00:50:46 GMT

No to both questions.

Re: Not getting sales notifications on the Weebly app

BernadetteA — Sun, 17 Mar 2024 01:10:29 GMT

I was able to get more information from the support team. Unfortunately, this feature is no longer supported.

Do you have your email setup for notifications? I know with my test account I receive an email any time I place an order. This could be an alternative way to be alerted on incoming orders for you.