thread Re: Loans Tab in Payments Troubleshooting

Loans Tab

htppm77 — Sun, 21 Sep 2025 07:55:57 GMT

I am unable to access the Loans Tab on the dashboard to accept an offer? Can anyone advise what I can do to overcome this problem?

Thankyou

Sylvanna

Re: Loans Tab

lawnbrook — Mon, 30 May 2022 03:28:53 GMT

Perhaps you could try to access the URL directly one you're logged in:

https://squareup.com/dashboard/loans

Regards,

Bruce

Re: Loans Tab

Arie — Mon, 30 May 2022 03:55:47 GMT

Sorry to hear about the trouble accessing your loan offer, @htppm77! @lawnbrook 's advice is spot on. We also recommend using a supported browser, such as Google Chrome.

Please let us know how you go!

Re: Loans Tab

htppm77 — Mon, 30 May 2022 10:21:48 GMT

Arie I have already had a previous loan and had no problem accepting the offer. Has square always had google chrome 🤔🙋‍♀️Or has the provider changed:

I’ll try the Google chrome platform

Thankyou

Re: Loans Tab

htppm77 — Tue, 31 May 2022 00:06:14 GMT

Good morning Arie,

Wanted to let you know that Square has come to the rescue and set up the loan for me: Thank you for your concern:

Have a good day

With Regards

Sylvanna Scott

Re: Loans Tab

Arie — Tue, 31 May 2022 00:32:40 GMT

Glad to see the team were able to help, @htppm77!