thread Re: Review Receipt in Payments Troubleshooting

Review Receipt

notesoundpiano — Sun, 21 Sep 2025 07:55:08 GMT

Hi, I'd like to look at the receipt that is being sent to my clients after they have paid by CC with card reader. How do I do that? I'm not after the payment info, I just want to see what the receipt actually looks like, thank you

Re: Review Receipt

Laurie_ — Thu, 09 Jun 2022 23:50:12 GMT

Hi @notesoundpiano thanks for reaching out and welcome to the Seller Community!

From your dashboard, you can view and edit your receipts. You have the option to edit your logo, receipt colour, return policy, business contact information and social media accounts to ensure that your customers recognise their purchases.

To access your receipts directly from your Square account:

1. Log in to your online Square Dashboard and click on the Account & Settings tab.
2. Select Business > Receipt.
3. You can edit any information you’d like to update on your business’ receipts and press Save.

Let us know how you go here.

Re: Review Receipt

notesoundpiano — Sun, 12 Jun 2022 04:05:16 GMT

Hi Laurie

Thanks for the reply.

As I said, I would like to see what is actually being sent to the client.

How do I do that? I guess I could change a client's details to mine and resend the receipt but I'd rather not do that if there's an easier way to view sent receipts. Thanks again

Re: Review Receipt

Arie — Sun, 12 Jun 2022 04:23:59 GMT

Stepping in for @Laurie_ here, @notesoundpiano 👋

You can also check out what your sent receipts look like by heading to the Transactions tab in your Dashboard. From there, select any transaction and scroll down to the total. Click on the blue hyperlink receipt number to view what the receipts your customers receive look like:

Your receipt will then open in a new tab. Please let us know how you go!