thread Auto Calculate Sales Tax - payment link request API in Payments Troubleshooting

Auto Calculate Sales Tax - payment link request API

RevMatch — Sat, 20 Sep 2025 07:50:24 GMT

Hello,

We're having an issue where the sales tax is not populating based on the buyer's location via the create payment link request API. The auto calc taxes does not work for create payment link request API generated on a 3rd party site we've created. We need to pass in the sales tax from the buyer's location and not sure why it's not working. Thanks for your help!

Re: Auto Calculate Sales Tax - payment link request API

_Violet — Mon, 18 Mar 2024 21:21:07 GMT

Hi @RevMatch - I'm sorry to hear that this issue has brought you to the Seller Community.

Square only provides API support via email within 24 hours Monday-Friday. If you haven't already, please reach out to our API Support Team directly here.

Please do let us know if you happen to have any trouble getting in touch with the team.

Re: Auto Calculate Sales Tax - payment link request API

RevMatch — Tue, 19 Mar 2024 00:25:22 GMT

Thank you Violet, we'll send a message to the support team.