thread Re: My square terminal just shows powered by square on the screen? in Payments Troubleshooting

My square terminal just shows powered by square on the screen?

Tprog — Sun, 21 Sep 2025 07:45:39 GMT

So i just got a square terminal, set it up, signed in with the code, did the updates and it's just stuck at "powered by square"

If I swipe left, I can see the 3 menu options, checkout, settings and support. But when i click on checkout, it's just showing me powered by square and does nothing. I tried to reset it and factory wipe, still same issue.. Any thoughts?

Re: My square terminal just shows powered by square on the screen?

Tprog — Mon, 07 Nov 2022 22:44:21 GMT

Nevermind. I figured it out, can't attach it to my phone via code. Needed to sign in and make it an individual device. Thanks guys

Re: My square terminal just shows powered by square on the screen?

Arie — Mon, 07 Nov 2022 23:42:24 GMT

Hey @Tprog,

Glad to hear you were able to resolve this from your end- let us know if you have any other questions about the Square Terminal, or on connecting your terminal to the app.

Ps. I see this is your first post here, welcome to our community 👋