thread Team Plus and Square Appointment Premium in Payments Troubleshooting

Team Plus and Square Appointment Premium

Burke — Sun, 21 Sep 2025 07:42:57 GMT

I currently have the Team Plus subscription for our location and we have recently started using appointments. We have signed up for the Square Appointments Premium and it says that Teams Plus is included: https://squareup.com/help/au/en/article/6359-square-appointments-subscription-options

Do I just cancel the Team Plus subscription and my account will automatically recognise its inclusion in the Appointments Premium? I've tried to downgrade and it says "You will lose access to custom permissions and sales attribution at all of your locations."

What should I do? Cheers

Re: Team Plus and Square Appointment Premium

Arie — Tue, 03 Jan 2023 23:31:34 GMT

Hi @Burke,

Thanks for writing in with this question!

The warning message regarding losing access to Team Plus will always come up when you're cancelling your subscription, unfortunately. I know how alarming this looks! But since you have already subscribed to Appointments Premium, which includes Team Plus, you can unsubscribe from Team Plus.

I hope this answers your question, let us know if anything else comes up 😊

Re: Team Plus and Square Appointment Premium

Burke — Wed, 04 Jan 2023 23:20:11 GMT

Thanks, I've cancelled it and it looks like it hasn't impacted our POS.

Re: Team Plus and Square Appointment Premium

Arie — Wed, 04 Jan 2023 23:26:19 GMT

I'm glad to hear it @Burke! As always, feel free to stop by The Community with questions, concerns and even feature requests. We are more than happy to assist. ✨