Issues with Coupon Codes not applying at Checkout

HDTL — Sun, 21 Sep 2025 07:42:40 GMT

I have made several coupon codes to try. I have made QR codes and links which take me to the website but do not take the discount off at check out. Please help

Re: My coupon codes are not applying at checkout. Please help

Laurie_ — Mon, 30 Oct 2023 02:49:44 GMT

Hi @HDTL,

We're just catching up on a few posts that slipped past us - So sorry for the wait in getting back to you!

If you still require assistance with this, please let me know in your reply and I'll be happy to take a closer look with you.

In future, if you have a pressing issue, you can reach out to our Support Team for further assistance at 1800 760 137 (Mon - Fri, 9 am - 5 pm Melbourne time), or contact us via online chat or email. See the below steps.

1. Sign in to your Square account

2. Head to our contact page https://squ.re/3AWfZs2

3. Go to "Other", then "I don't see my issue"

4. Click "Message us", "Email us" or "Call Us"

Or, if you see the new chatbot help flow, type “support” to bring up a list of contact methods.

thread Re: My coupon codes are not applying at checkout. Please help in Payments Troubleshooting

Issues with Coupon Codes not applying at Checkout

Re: My coupon codes are not applying at checkout. Please help