Edit a receipt to correct incorrect GST amount

lross — Sun, 21 Sep 2025 07:42:23 GMT

Sorry if this has been asked. I have a receipt that shows a custom amount yet no GST applied to the custom amount. Is there a way that I am able to edit the receipt to provide the customer with an accurate receipt of his purchase? Thanks

Re: Edit a receipt to correct incorrect GST amount

Seamus — Tue, 10 Jan 2023 05:05:18 GMT

Hi @Iross,

If you go to your tax settings, you can turn GST on for custom amounts:

Make sure that switch for custom amounts is on, the press "Save" in the top right corner.

Let me know if this fixed the issue! Note that you won't be able to edit a receipt for a transaction once the transaction has been completed, so the setting will only apply to transactions after the change has been made.

thread Edit a receipt to correct incorrect GST amount in Payments Troubleshooting

Edit a receipt to correct incorrect GST amount

Re: Edit a receipt to correct incorrect GST amount