thread Re: Category not visible in Payments Troubleshooting

Category not visible

ZoeClare — Sun, 21 Sep 2025 07:40:43 GMT

any tips on this please? I’ve entered a new category with services but they don’t appear on booking options. I’ve made sure they are bookable by customers

Re: Category not visible

Arie — Wed, 01 Feb 2023 01:01:52 GMT

Hi @ZoeClare,

I'm sorry hear that trouble has brought you to the Seller Community.

Are you able to add the services/categories via your Square Online Dashboard? When you select Website > Edit Site and navigate to the appointments section of your website, you should be able to edit your services list:

Please let us know how you go!

Re: Category not visible

JR82 — Tue, 27 Jun 2023 12:50:14 GMT

I've been trying for days to work out why the categories won't headline my services on the booking site.

Photos wont transfer over either 😓 it's been driving me crazy.