thread Re: PROBLEM IN THE SCREEN OF THE READER in Payments Troubleshooting https://community.squareup.com/t5/Payments-Troubleshooting/PROBLEM-IN-THE-SCREEN-OF-THE-READER/m-p/639736#M41160 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/563136">@Sarkiszet</a></SPAN>,</P> <P>&nbsp;</P> <P>Sorry to hear you're experiencing this issue.<BR /><BR />In order to get a clearer understanding of what you're seeing on your end, are you able to confirm the Square hardware you're currently using (E.g. Square Reader with the Square Stand)?<BR /><BR />Additionally, if you're able to send a screenshot or photo of your screen in your reply, that would be helpful.<BR /><BR />In the meantime, I'll keep a lookout for your response.</P> Sun, 26 Feb 2023 02:38:15 GMT Laurie_ 2023-02-26T02:38:15Z PROBLEM IN THE SCREEN OF THE READER https://community.squareup.com/t5/Payments-Troubleshooting/PROBLEM-IN-THE-SCREEN-OF-THE-READER/m-p/639734#M41159 <P>Hi there.For months now in the screen of my card reader it comes a black square reading telling that is charging.The results is that i cant see the keyboard to charge the client and they dont like that.All this time NO ONE FROM Square is contacting me and only a software is answering with topics.Anyone knows how i can clean up this screen ?Thank you.</P> Sun, 21 Sep 2025 07:39:42 GMT https://community.squareup.com/t5/Payments-Troubleshooting/PROBLEM-IN-THE-SCREEN-OF-THE-READER/m-p/639734#M41159 Sarkiszet 2025-09-21T07:39:42Z Re: PROBLEM IN THE SCREEN OF THE READER https://community.squareup.com/t5/Payments-Troubleshooting/PROBLEM-IN-THE-SCREEN-OF-THE-READER/m-p/639736#M41160 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/563136">@Sarkiszet</a></SPAN>,</P> <P>&nbsp;</P> <P>Sorry to hear you're experiencing this issue.<BR /><BR />In order to get a clearer understanding of what you're seeing on your end, are you able to confirm the Square hardware you're currently using (E.g. Square Reader with the Square Stand)?<BR /><BR />Additionally, if you're able to send a screenshot or photo of your screen in your reply, that would be helpful.<BR /><BR />In the meantime, I'll keep a lookout for your response.</P> Sun, 26 Feb 2023 02:38:15 GMT https://community.squareup.com/t5/Payments-Troubleshooting/PROBLEM-IN-THE-SCREEN-OF-THE-READER/m-p/639736#M41160 Laurie_ 2023-02-26T02:38:15Z