thread Re: Upgrading to Weebly promote - not working in Payments Troubleshooting

Upgrading to Weebly promote - not working

Eliseddon — Sun, 21 Sep 2025 07:38:36 GMT

Hi There, we have been trying to upgrade the Weebly promote to no avail.. We have contacted customer service multiple times via phone and email with no success. When we get to the payment page, the drop down menus are empty to choose your country. Has anyone else had this issue? We just want to send campaign emails.. driving me nuts.

Re: Upgrading to Weebly promote - not working

Laurie_ — Wed, 22 Mar 2023 00:02:50 GMT

Hi there @Eliseddon,

Thanks for reaching out with your question - and welcome to the Seller Community! 👋

I've taken a look at your case on our end and can see you have since connected with our Support Team to renew your Weebly Promote subscription.

Keep a lookout in your inbox for a reply from our team today. We ask that you continue to work with them directly until this matter is resolved.

Should any other questions come up - feel free to reach out to us!

Re: Upgrading to Weebly promote - not working

Borisbone — Fri, 24 Nov 2023 11:22:02 GMT

Hi there i have the same problem how can i get this sorted?