https://community.squareup.com/t5/Payments-Troubleshooting/If-clients-redeem-a-reward-from-the-loyalty-program-are-the/m-p/670801#M40869 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/618087">@JM_7</a></SPAN> - Thanks for reaching out to us here on the Square Seller Community<span class="lia-unicode-emoji" title=":waving_hand:">👋</span><span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>&nbsp;</P> <P>Points are accumulated until the customer decides they want to redeem a reward. If the customer is completing their transaction with the payment card that is linked to their loyalty profile, they will automatically be shown any available rewards during checkout.</P> <P><BR />I hope this information is helpful but please do let me know if you have any additional questions.</P> Tue, 11 Jul 2023 21:50:37 GMT _Violet 2023-07-11T21:50:37Z https://community.squareup.com/t5/Payments-Troubleshooting/If-clients-redeem-a-reward-from-the-loyalty-program-are-the/m-p/670353#M40868 <P>New to Square Loyalty and I'm just wondering if points are removed when a client redeems a reward or if they continue to accumulate?&nbsp;</P><P>&nbsp;</P> Sun, 21 Sep 2025 07:32:36 GMT https://community.squareup.com/t5/Payments-Troubleshooting/If-clients-redeem-a-reward-from-the-loyalty-program-are-the/m-p/670353#M40868 JM_7 2025-09-21T07:32:36Z https://community.squareup.com/t5/Payments-Troubleshooting/If-clients-redeem-a-reward-from-the-loyalty-program-are-the/m-p/670801#M40869 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/618087">@JM_7</a></SPAN> - Thanks for reaching out to us here on the Square Seller Community<span class="lia-unicode-emoji" title=":waving_hand:">👋</span><span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> <P>&nbsp;</P> <P>Points are accumulated until the customer decides they want to redeem a reward. If the customer is completing their transaction with the payment card that is linked to their loyalty profile, they will automatically be shown any available rewards during checkout.</P> <P><BR />I hope this information is helpful but please do let me know if you have any additional questions.</P> Tue, 11 Jul 2023 21:50:37 GMT https://community.squareup.com/t5/Payments-Troubleshooting/If-clients-redeem-a-reward-from-the-loyalty-program-are-the/m-p/670801#M40869 _Violet 2023-07-11T21:50:37Z