thread Re: How can I enable people to pay for their appointments online (square appointments website) in Payments Troubleshooting

How can I enable people to pay for their appointments online (square appointments website)

Priscillajane — Sun, 21 Sep 2025 07:28:06 GMT

How can I enable people to pay for their appointments online (my square appointments website) using a gift card they've purchased on my website. I sell a lot of gift cards and they then have to call me to make a booking as the system won't accept gift cards for payment.

Re: How can I enable people to pay for their appointments online (square appointments website)

Laurie_ — Fri, 29 Sep 2023 05:09:35 GMT

Hi @Priscillajane,

Thanks for reaching out with your feedback!

This is a popular request here in Australia but at this time, eGift Cards can only be accepted through the Square Appointments app and not through the online booking site. We're continuing to advocate for this feature with our Product Team and if there are any changes here, we'll be sure to make an announcement via the Seller Community.

Re: How can I enable people to pay for their appointments online (square appointments website)

Priscillajane — Fri, 29 Sep 2023 09:42:16 GMT

Thanks Laurie

Gee I hope then make it available. Its a constant source of frustration for people.

Appreciate the response.