thread Re: Setting Sale price not possible anymore. in Payments Troubleshooting

Setting Sale price not possible anymore.

Lhj0077 — Sun, 21 Sep 2025 07:27:10 GMT

The sale price was disappeared. I used it before and I can see the item I listed previous items. But if I list new item I can’t use that anymore.

Re: Setting Sale price not possible anymore.

Arie — Tue, 24 Oct 2023 06:23:59 GMT

Hi @Lhj0077,

I'm sorry to hear trouble has brought you to the Seller Community. Can you let me know where you're editing your items, and prices from? I'll keep an eye out for your reply 🙂

Re: Setting Sale price not possible anymore.

Lhj0077 — Tue, 24 Oct 2023 06:51:10 GMT

In the item library, go in and select the item you want, then change the price and options. Previously, there used to be separate fields for editing items and entering sale prices when uploading a new item, but now I only see the price field. I'm inquiring about whether this is an error or if it's something I'm not aware of after the website update, as it's causing some inconvenience.

Re: Setting Sale price not possible anymore.

Arie — Wed, 25 Oct 2023 05:42:15 GMT

You'll want to make sure you're editing your sale prices via your Square Online dashboard > Items > Site Items. Select the item you'd like to edit and scroll to variations to enter a sale price