thread reports on payment received in Payments Troubleshooting

reports on payment received

Kgbaccounts — Sun, 21 Sep 2025 07:22:45 GMT

We will have multiple devices, at the moment only 1. How do I recognise which device the payment is from? A payment was received from our 1 Square reader and the report I received gave me no information apart from the amount. Some payments have been made online and we get the invoice number included on the report, but not with the reader.

Re: reports on payment received

lawnbrook — Sat, 27 Jan 2024 14:35:34 GMT

Hi @Kgbaccounts ,

In the square dashboard you can either filter or 'display by' either device or device nickname ( i think device may be a legacy thing) - this should give you a breakdown by device.

From a transactional point of view it looks like the only way to do this would be to export the transaction list as a CSV (the field you are looking for is 'source')

Regards,

Bruce

Re: reports on payment received

Kgbaccounts — Fri, 09 Feb 2024 01:40:44 GMT

Hi Bruce,

thanks for your reply. I am not seeing where "filter or Display by" is on my dashboard.

Regards

Re: reports on payment received

lawnbrook — Sat, 10 Feb 2024 02:32:48 GMT

HI @Kgbaccounts ,

Are you looking in the reporting section of the dashboard?

I have it at the headers of the reports:

Bruce