https://community.squareup.com/t5/Payments-Troubleshooting/Brand-new-1-st-gen-reader-won-t-pair-says-Reader-Damaged/m-p/718639#M40518 <P>Hello, I finally unpacked the square reader (for contactless and chip) and dock we purchased from Office works in Australia in 2020. Our business plans changed but I finally unwrapped it hoping to use it over Easter and it will not connect with the App. Saying Reader Damaged. It has been weraped and stored the entire time. I have tried resetting…. Please can anyone advise?</P> Sun, 21 Sep 2025 07:19:12 GMT ClarkeM 2025-09-21T07:19:12Z https://community.squareup.com/t5/Payments-Troubleshooting/Brand-new-1-st-gen-reader-won-t-pair-says-Reader-Damaged/m-p/718639#M40518 <P>Hello, I finally unpacked the square reader (for contactless and chip) and dock we purchased from Office works in Australia in 2020. Our business plans changed but I finally unwrapped it hoping to use it over Easter and it will not connect with the App. Saying Reader Damaged. It has been weraped and stored the entire time. I have tried resetting…. Please can anyone advise?</P> Sun, 21 Sep 2025 07:19:12 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Brand-new-1-st-gen-reader-won-t-pair-says-Reader-Damaged/m-p/718639#M40518 ClarkeM 2025-09-21T07:19:12Z