https://community.squareup.com/t5/Payments-Troubleshooting/Are-all-automations-initially-triggered-by-a-purchase/m-p/735073#M40411 <P>I'm based in Australia and wanting to create some automated email flows, but not triggered by purchase.</P><P>For example when a customer visits the website, they can input their contact info to our database, which will then trigger au automation offering them a discount off their first purchase. Can this be done? And if so, how? It seems like all the trigger options are for after a purchase is already made.</P><P>&nbsp;</P> Sun, 21 Sep 2025 07:15:38 GMT hcab 2025-09-21T07:15:38Z https://community.squareup.com/t5/Payments-Troubleshooting/Are-all-automations-initially-triggered-by-a-purchase/m-p/735073#M40411 <P>I'm based in Australia and wanting to create some automated email flows, but not triggered by purchase.</P><P>For example when a customer visits the website, they can input their contact info to our database, which will then trigger au automation offering them a discount off their first purchase. Can this be done? And if so, how? It seems like all the trigger options are for after a purchase is already made.</P><P>&nbsp;</P> Sun, 21 Sep 2025 07:15:38 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Are-all-automations-initially-triggered-by-a-purchase/m-p/735073#M40411 hcab 2025-09-21T07:15:38Z