thread Can I verify my identity through Veriff if I only have a digital driver's license? in Payments Troubleshooting

Can I verify my identity through Veriff if I only have a digital driver's license?

Leila1 — Sun, 21 Sep 2025 07:11:45 GMT

The title of this thread has been edited from the original: Veriff - digital license.

I don’t have a passport.

my license is digital. Veriff won’t accept digital. What do I do? currently unable to access balance.

Re: Veriff - digital license.

Katie_SQ — Wed, 09 Oct 2024 00:50:27 GMT

For assistance with ID verification, you'll need to get in touch with our Support Team directly, as this isn't something we can look into via the Community.

If you haven't already, please reach out directly by logging into your Square account and heading here.

Sorry I couldn’t be of more help. If you have any other questions, please let us know!