thread Cannot select 'direct deposit' as payment option for an invoice deposit in Payments Troubleshooting

[Invoices] Payment Option 'other' removed from Square Dashboard (dektop)?

AVsupport — Sun, 21 Sep 2025 07:09:25 GMT

I just had to go through all the pain of realizing that there is no more the way to reconciliate payments on the desktop for payments that were made either cash or EFT direct deposit bank transfer.

This lead to another problem where I could not reconciliate a 30% deposit taken of an invoice that then had to be changed.

Since the invoice total on the revised invoice was different to the original, the 30% deposit that was already paid and could not be reconciliated also changed, which made for a wrong balance...

Makes you feel like quite an incapable fool in front of a customer.

This is quite a major change to the system (and I have a good idea where this is headed) and I question how I could have missed such a big change...

Was this announced that this was happening? Was it discussed what the future options are?

Turns out, currently this is still working on the iOS app. So far. Hope at least that stays that way! @katie could you pls let the team know I'd love to have this back please!!

Cannot select 'direct deposit' as payment option for an invoice deposit

AVsupport — Mon, 25 Nov 2024 04:15:47 GMT

Client has paid the outlined deposit for an invoice directly into my bank account, and I cannot reconciliate that through the system, like I could do when the invoice is paid in full?

I'd like to get them a receipt for the payment

Re: [Invoices] Payment Option 'other' removed from Square Dashboard (dektop)?

AVsupport — Sun, 22 Dec 2024 20:56:47 GMT

Can't believe this thread hasn't received a single #moderator reply since 4 weeks... Merry Xmas!