https://community.squareup.com/t5/Payments-Troubleshooting/Card-entry/m-p/794807#M39953 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/725051">@Alex1969</a>!<BR /><BR />Can you let me know a bit more about the issue you're seeing?<BR /><BR />If you could help me out with the following, I'd be happy to provide some troubleshooting steps:<BR /><BR /><STRONG>1.</STRONG> Are you attempting to add a Card on File to a customer's profile, or manually enter a card payment, or both?<BR /><STRONG>2.</STRONG> Where are you attempting this action — in your app, or via your online Square Dashboard?<BR /><STRONG>3.</STRONG> When attempting the action, do you receive an error message?<BR /><BR />Once I have a bit more of an idea of what you're seeing, I'll be happy to help!</P> Wed, 21 May 2025 01:53:57 GMT Laurie_ 2025-05-21T01:53:57Z https://community.squareup.com/t5/Payments-Troubleshooting/Card-entry/m-p/794717#M39952 <P>&nbsp;Ant add card to file or put it in manually&nbsp;</P> Sun, 21 Sep 2025 07:04:17 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Card-entry/m-p/794717#M39952 Alex1969 2025-09-21T07:04:17Z https://community.squareup.com/t5/Payments-Troubleshooting/Card-entry/m-p/794807#M39953 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/725051">@Alex1969</a>!<BR /><BR />Can you let me know a bit more about the issue you're seeing?<BR /><BR />If you could help me out with the following, I'd be happy to provide some troubleshooting steps:<BR /><BR /><STRONG>1.</STRONG> Are you attempting to add a Card on File to a customer's profile, or manually enter a card payment, or both?<BR /><STRONG>2.</STRONG> Where are you attempting this action — in your app, or via your online Square Dashboard?<BR /><STRONG>3.</STRONG> When attempting the action, do you receive an error message?<BR /><BR />Once I have a bit more of an idea of what you're seeing, I'll be happy to help!</P> Wed, 21 May 2025 01:53:57 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Card-entry/m-p/794807#M39953 Laurie_ 2025-05-21T01:53:57Z