https://community.squareup.com/t5/Payments-Troubleshooting/Card-payments-declining-and-shows-no-location-as-the-error/m-p/800063#M39903 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/729393">@JUFC</a>!<BR /><BR /></P> <P>It’s a bit tricky to say what might be causing this without more detail, but in similar cases I’ve seen, the issue is often due to a drop in network connection, or multiple devices competing for the same network, which can cause a bottleneck.<BR /><BR /></P> <P>As a first step, I recommend following the instructions in our <A href="https://squareup.com/help/au/en/article/8350-troubleshoot-network-connection-on-square-terminal" target="_self">troubleshooting guide</A> to reset your Wi-Fi router. After that, restart your device and reconnect to Wi-Fi.<BR /><BR /></P> <P>If the issue persists, feel free to contact our 24/7 Support Team by calling <STRONG>1800 760 137</STRONG>, or via the Support section directly on your Square Terminal.</P> Fri, 27 Jun 2025 06:52:11 GMT Laurie_ 2025-06-27T06:52:11Z https://community.squareup.com/t5/Payments-Troubleshooting/Card-payments-declining-and-shows-no-location-as-the-error/m-p/799721#M39902 <P>I'm also experiencing the exact same issue on Square Terminal.&nbsp; No settings etc have been changed in the background.<BR />Still working from the same physical location and network as previous</P> Sun, 21 Sep 2025 07:03:13 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Card-payments-declining-and-shows-no-location-as-the-error/m-p/799721#M39902 JUFC 2025-09-21T07:03:13Z https://community.squareup.com/t5/Payments-Troubleshooting/Card-payments-declining-and-shows-no-location-as-the-error/m-p/800063#M39903 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/729393">@JUFC</a>!<BR /><BR /></P> <P>It’s a bit tricky to say what might be causing this without more detail, but in similar cases I’ve seen, the issue is often due to a drop in network connection, or multiple devices competing for the same network, which can cause a bottleneck.<BR /><BR /></P> <P>As a first step, I recommend following the instructions in our <A href="https://squareup.com/help/au/en/article/8350-troubleshoot-network-connection-on-square-terminal" target="_self">troubleshooting guide</A> to reset your Wi-Fi router. After that, restart your device and reconnect to Wi-Fi.<BR /><BR /></P> <P>If the issue persists, feel free to contact our 24/7 Support Team by calling <STRONG>1800 760 137</STRONG>, or via the Support section directly on your Square Terminal.</P> Fri, 27 Jun 2025 06:52:11 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Card-payments-declining-and-shows-no-location-as-the-error/m-p/800063#M39903 Laurie_ 2025-06-27T06:52:11Z