Is Downloading Item Library Restricted on Monthly Subscription?

Ross2 — Sun, 21 Sep 2025 07:02:17 GMT

I am trying to download my item library but apparently I can't do this because I only have a monthly subscription - is this true?

thanks

Ross

Re: I am trying to download my item library but apparently I can't do this because I only have a mon

Laurie_ — Fri, 11 Jul 2025 01:23:13 GMT

Hi @Ross2,

Thanks for reaching out with your question! I noticed it's your first time posting in the Community, so welcome!

You can absolutely download your item library — having a monthly subscription doesn’t restrict this feature. You should be able to export your item library directly from your Square Dashboard by following these steps:

1. Sign in to your Square Dashboard.

2. Go to Items > Item Library.

3. Click the “Actions” drop-down (top right).

4. Select “Export Library” — this will download a CSV file of your items.

If you're running into an error or the export option isn't appearing, let us know what you're seeing and we’ll be happy to take a closer look for you. If you need to, you can refer to our online guide for more detailed steps.

We’re here if you need further help!

thread Is Downloading Item Library Restricted on Monthly Subscription? in Payments Troubleshooting

Is Downloading Item Library Restricted on Monthly Subscription?

Re: I am trying to download my item library but apparently I can't do this because I only have a mon