thread Can a reoccurring invoice be paused? in Payments Troubleshooting

Can a reoccurring invoice be paused?

ColeBphotograph — Sun, 21 Sep 2025 06:35:59 GMT

Hello. I have a client on a reoccurring auto payment that just got laid off. I told her that I would pause her account with me for three months. Is there a way to do that or do I have to archive the current payment schedule and start another one when she starts payments again? If I archive it with a balance do I need to do anything further to stop her from being charged?

I would like to schedule it to resume on 3/1/21 but does that mean I have to start an entirely new schedule?

Re: Can a reoccurring invoice be paused?

Minion — Tue, 30 Nov 2021 11:32:30 GMT

Hey @ColeBphotograph

I just took a quick look at one of my recurring invoices that I have with a customer. You *should* be able to pull up the invoice from the dashboard>click the 3 dot menu to the right>edit.

Scroll down to below the total and click on "edit payment schedule". This way depending on when the next payment is you should be able to edit and adjust the dates for the remaining invoice.

Be sure to click save once finished.