Cannot update ID on an active series

Ppfb — Sun, 21 Sep 2025 06:34:01 GMT

I am trying to edit a recurring invoice series. All I am doing is removing 1 item and updating prices on the rest. when i click on save, I get the following message:

"Cannot update ID on an active series"

As far as I can tell, I am not doing anything to the series ID

Re: Cannot update ID on an active series

JJ_ — Sun, 16 Jan 2022 00:12:08 GMT

Hi Ppfb.

I was not able to replicate this issue on my personal account. I suggest getting in touch with our support team.

If you haven't already, your best bet is to get in touch with us directly, so that a member of our support team can dig in with you. When you have a moment, please reach out directly by logging into your Square account and heading here.

thread Re: Cannot update ID on an active series in Payments Troubleshooting

Cannot update ID on an active series

Re: Cannot update ID on an active series