How does a Customer redeem their eGift card on my Godaddy wesite?

Nick99 — Sat, 20 Sep 2025 07:45:30 GMT

I am having issues with the eGift Cards through my Godaddy Website. I am using Godaddy for my website and there is an option to offer eGift Cards, which I have done. One of the options is to use Square, which is the option I picked. I am currently using Godaddy Payments to process my credit cards.

My question is when my customer checks out online, how do they redeem their eGift card. I can not find where they would input the code number. I have contacted Goaddy, but they were not able to tell me. I have everything set up correctly. My customers are able to purchase the eGift card successfully, but are not able to redeem.

Thanks

Re: How does a Customer redeem their eGift card on my Godaddy wesite?

JK_Fiber_Art — Fri, 19 Apr 2024 12:28:27 GMT

Hi Nick99,

Just guessing here: I believe you need to setup Square as your credit card processor. Square eGift cards cannot be redeemed from 3rd-party eCommerce integrations. As a Square merchant - the Square eGift card you sell is for your business, the buyer can not use a Square gift card with any store; they are specific to whatever independent store sold the card.

thread How does a Customer redeem their eGift card on my Godaddy wesite? in Payments Troubleshooting

How does a Customer redeem their eGift card on my Godaddy wesite?

Re: How does a Customer redeem their eGift card on my Godaddy wesite?