thread Re: Disounts Not appearing when Invoicing in Payments Troubleshooting

Disounts Not appearing when Invoicing

Captured — Sun, 21 Sep 2025 06:30:01 GMT

I have created discounts in the past, and they appear when I want to add a discount on an invoice via the web interface, but other discounts I have created with the same parameters (All locations, etc.) do not appear.

Why do some discounts I have created appear, but others do not? What am I doing wrong?

Re: Disounts Not appearing when Invoicing

JJ_ — Sat, 02 Apr 2022 22:13:13 GMT

Hey there @Captured

For a discount to appear under Square Invoices it can't be an automatic discount (meaning it cannot have specific rules or items applied to it).

I hope this information is helpful!

P.S. Welcome to the Seller Community ✨