thread Re: Remove a manually recorded partial payment in Payments Troubleshooting

Remove a manually recorded partial payment

jewelsdesignwor — Sun, 21 Sep 2025 06:21:49 GMT

I accidentally recorded a second check payment on a partially paid invoice. Is there any way to remove this so the remaining balance goes back to what it should be? Thank you!

Re: Remove a manually recorded partial payment

Donnie-M — Tue, 18 Oct 2022 16:48:13 GMT

@jewelsdesignwor There is not an easy way to do this. Once a payment is recorded, it is kind of forever. Even if you did a refund, it would be difficult to fix. The easiest way is to refund the invoice, issue a new invoice and then reapply the check payment. This would be the cleanest way to fix it.

Re: Remove a manually recorded partial payment

jewelsdesignwor — Tue, 18 Oct 2022 17:13:56 GMT

That's what I was afraid of. This is very frustrating that it just can't be edited, especially when a credit card is not involved. Thank you for your help!