https://community.squareup.com/t5/Payments-Troubleshooting/Mystery-Estimates-Balance-How-to-Reset/m-p/659629#M38614 <P>When I'm on my Invoices "overview" screen, everything is correct except for one troubling thing that I can't figure out. &nbsp;It says I have over $5K in pending estimates, but I don't. &nbsp;When I click view, it takes me to invoices, there's nothing pending. &nbsp;Even when I sort by "all time." &nbsp;Everything from the past has either been invoiced or cancelled, and the numbers on them don't add up to what's pending anyway.</P><P>&nbsp;</P><P>Anyone else had this problem? &nbsp;Is there a solution?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="The &quot;Pending&quot; mystery!" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/37545i7CC183873212E254/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2023-05-15 at 7.13.59 PM.png" alt="The &quot;Pending&quot; mystery!" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The "Pending" mystery!</span></span></P> Sun, 21 Sep 2025 06:15:31 GMT IdeaManFL 2025-09-21T06:15:31Z https://community.squareup.com/t5/Payments-Troubleshooting/Mystery-Estimates-Balance-How-to-Reset/m-p/659629#M38614 <P>When I'm on my Invoices "overview" screen, everything is correct except for one troubling thing that I can't figure out. &nbsp;It says I have over $5K in pending estimates, but I don't. &nbsp;When I click view, it takes me to invoices, there's nothing pending. &nbsp;Even when I sort by "all time." &nbsp;Everything from the past has either been invoiced or cancelled, and the numbers on them don't add up to what's pending anyway.</P><P>&nbsp;</P><P>Anyone else had this problem? &nbsp;Is there a solution?</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="The &quot;Pending&quot; mystery!" style="width: 400px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/37545i7CC183873212E254/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot 2023-05-15 at 7.13.59 PM.png" alt="The &quot;Pending&quot; mystery!" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">The "Pending" mystery!</span></span></P> Sun, 21 Sep 2025 06:15:31 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Mystery-Estimates-Balance-How-to-Reset/m-p/659629#M38614 IdeaManFL 2025-09-21T06:15:31Z https://community.squareup.com/t5/Payments-Troubleshooting/Mystery-Estimates-Balance-How-to-Reset/m-p/659658#M38615 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/240003">@IdeaManFL</a> &nbsp;That is odd, indeed. Have you called the Square Customer Success folks? If not, <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_self">you can do so here.</A> &nbsp;They might be able to help you, but off they can’t they can escalate what seems to be a bug report to the product team.&nbsp;<BR /><BR /></P><P>Hopefully they can help you get this resolved soon.&nbsp;</P> Tue, 16 May 2023 01:36:38 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Mystery-Estimates-Balance-How-to-Reset/m-p/659658#M38615 TheRealChipA 2023-05-16T01:36:38Z