https://community.squareup.com/t5/Payments-Troubleshooting/How-To-Request-Shipping-Address-Through-App/m-p/679434#M38517 <P>When we send out invoices we just request a name and email address.&nbsp; When the invoice is paid the buyer has to enter the shipping information to complete the sale.&nbsp;</P> Wed, 30 Aug 2023 15:04:32 GMT rtfulk 2023-08-30T15:04:32Z https://community.squareup.com/t5/Payments-Troubleshooting/How-To-Request-Shipping-Address-Through-App/m-p/679373#M38516 <P>I have both the Square POS app and the standalone Invoices app on my iPhone &amp; iPad. Maybe I’m just imagining things, but I swear the first couple invoices I created gave me the option to “Request Shipping Address” at the bottom before sending it. Now (or maybe this whole time) I don’t have that option when creating an invoice using either of those apps. If I create an invoice through my desktop dashboard from a computer then the option is available, but I think it has disappeared from the apps. The only customer info I have at the time of creating the invoice is a name &amp; email. How can I request a shipping address from an invoice created in the app?</P> Sun, 21 Sep 2025 06:12:34 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-To-Request-Shipping-Address-Through-App/m-p/679373#M38516 DallasTheLab 2025-09-21T06:12:34Z https://community.squareup.com/t5/Payments-Troubleshooting/How-To-Request-Shipping-Address-Through-App/m-p/679434#M38517 <P>When we send out invoices we just request a name and email address.&nbsp; When the invoice is paid the buyer has to enter the shipping information to complete the sale.&nbsp;</P> Wed, 30 Aug 2023 15:04:32 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-To-Request-Shipping-Address-Through-App/m-p/679434#M38517 rtfulk 2023-08-30T15:04:32Z