Can I set up my members ACH recurring payments?

SixArtemis — Sun, 21 Sep 2025 06:11:37 GMT

Our members currently pay their monthly dues on a recurring basis via their debit cards.

We notice that some people change their bank cards and don't pay their membership fees on time. By the time we try to collect, they stop coming and essentially, they get a full month's training for free (so frustrating).

We are thinking of switching to ACH, so their payment is paid thru their bank and not their card. Is there a way that I ask for my member's bank information and set up their recurring billing? I don't see a place where I can add their bank details.

Re: Can I set up my members ACH recurring payments?

MayaP — Thu, 19 Oct 2023 19:38:29 GMT

Hello there @SixArtemis I certainly understand how this can be frustrating and would like to gather more details to better assist. Are customers paying through recurring invoices? Are you using subscriptions?

thread Can I set up my members ACH recurring payments? in Payments Troubleshooting

Can I set up my members ACH recurring payments?

Re: Can I set up my members ACH recurring payments?