thread Re: Square Invoices: Balance Due Date in Payments Troubleshooting

Square Invoices: Balance Due Date

Electrician — Sun, 21 Sep 2025 06:11:22 GMT

Square Invoices requires you to put an actual date for when the balance is due when making either an estimate or an invoice. This has become a serious issue.

I am a contractor, I give customers estimates for work, they accept the estimate, I turn it into an invoice and they pay the deposit. At this point neither one of us know the date that we’re going to be doing the work. It could be the week after or the month after.
My company policy is that the balance is due on completion of the work, like most service contractors.

The default balance due date in Square Invoices is set to 30 days, and because of that I have had customers not want to pay me on completion of the work because they saw that future date in the invoice when they paid the deposit or shortly after.

Instead of Square requiring a date to be set, can’t they enter some options for other terminologies, such as “Due on completion of work“ etc.?

Re: Square Invoices: Balance Due Date

Donnie-M — Tue, 24 Oct 2023 18:09:05 GMT

@Electrician One thing I think you can do is edit the due date by editing the invoice afterwards. You could add some verbiage stating what you just said that the due date will be adjusted to the completion date once the work is done. This might be the quickest work around. Another way I have seen it done is to send an invoice for the deposit amount and a 2nd invoice for the balance.

Re: Square Invoices: Balance Due Date

Electrician — Tue, 24 Oct 2023 18:13:00 GMT

Thanks for the reply. I do have it written in the Note/Message at the very top that the full balance is due on completion of the work, but that is conflicting with the due date set below.
Having to make a second invoice would add a lot of work and complicate things greatly.

All the other estimating/invoicing suites I have used have had options other than an exact date, such as "On completion of work" etc. I was hoping Square could do this too.

Re: Square Invoices: Balance Due Date

Electrician — Sun, 31 Dec 2023 07:33:58 GMT

is there any way to get this implemented?