thread Re: Automatic discount not available in invoices in Payments Troubleshooting

Automatic discount not available in invoices

limbmma8 — Sun, 21 Sep 2025 06:10:48 GMT

I have a discount set up as automatic with particular items. It works when you just do a standard transaction. However, these items many times are done through invoices. I only recently converted the discount to an automatic discount. I went to set up an invoice and the automatic discount is not showing up nor is it available in add discount. Am I setting up something wrong? How can I get it to work on invoices? Thanks.

Re: Automatic discount not available in invoices

TheRealChipA — Sat, 11 Nov 2023 13:20:34 GMT

Hi @limbmma8. According to the Square Help document on discounts, automatic discounts are not currently available on invoices. Sadly I do not know any possible workaround to this limitation. If you want, you should head over to the Ideate Board and submit a feature request to the Invoices Team. That will get the ball rolling for an evaluation of your request.