Square Invoices, card on file charging

mawesy — Sun, 21 Sep 2025 06:09:10 GMT

I would like to understand why when creating an invoice, I am offered the option of using the card on file but the invoice is not paid.

I have stored the card of file.

I create the invoice,

I scroll down to "Payment Options"

select "Charge payment method on file"

select "Charge Visa ending in ####"

at which point the blue Send button changes to "Charge".

I click to Charge, but the invoice doesn't appear paid, not immediately nor a week later.

What is going on?

Re: Square Invoices, card on file charging

_Violet — Tue, 19 Dec 2023 20:31:38 GMT

Hi @mawesy - Thanks for reaching out to us here on the Square Seller Community👋

I'm not sure if this is expected behavior or not 🤔 I'm going to consult with the Invoice product team on this one to get the best answer for you.

I'll reach back out to you here once I gather more info!