thread PDF receipt offered in email? in Payments Troubleshooting

PDF receipt offered in email?

Electrician — Sun, 21 Sep 2025 06:08:55 GMT

An option that many people have been asking for over the years is to have a link to the nicely formatted PDF receipt in the email that a person gets when they make the final payment of an Invoice. For some reason there was a link to the Invoice PDF when an Invoice was unpaid or partially paid, but not when it was completely paid (which is the most important time to give the customer access to that nice PDF).

Has this been implemented? I think it might have been because a customer mentioned it, but I have no way to verify unless I am there with a customer to see it.

Re: PDF receipt offered in email?

Ellie_ — Mon, 01 Jan 2024 21:17:19 GMT

Hi there, @Electrician,

We don't have a feature like that at this time, but feedback like this is very helpful when planning for future releases.

Re: PDF receipt offered in email?

Electrician — Mon, 01 Jan 2024 21:18:46 GMT

So you are saying that the email that the customer gets after paying the final balance does not have a link to the invoice PDF on it? Because a second customer told me that it does.