https://community.squareup.com/t5/Payments-Troubleshooting/My-customer-s-invoice-quot-disappeared-quot-when-opened-what/m-p/702963#M38342 <P>HI&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/647137">@EBart</a>&nbsp;</P><P>&nbsp;</P><P>Sorry to hear about the troubles with the invoices.&nbsp; I know that there were just some issues with Invoicing a few days ago that seemed to have gotten fixed, but maybe there is still something lingering within the code somewhere within.</P><P>&nbsp;</P><P>As far as re-sending it, the reminder should actually do the trick normally, but with it disappearing in the first place, it may not.&nbsp;</P><P>If that doesn't work, you can duplicate it and try to send another one, and then cancel the first one.&nbsp; Assuming they never paid anything on the first invoice yet.&nbsp;</P><P>&nbsp;</P><P>Let us know how you make out&nbsp;</P> Wed, 10 Jan 2024 23:21:22 GMT Minion 2024-01-10T23:21:22Z https://community.squareup.com/t5/Payments-Troubleshooting/My-customer-s-invoice-quot-disappeared-quot-when-opened-what/m-p/702920#M38341 <P>What is the best way to "resend" it?&nbsp; If I make a "duplicate" it creates another invoice with a new number.&nbsp; I don't want my customer to be charged twice.&nbsp; So I sent a "reminder", but wasn't sure if the whole invoice would be sent again so they could pay.&nbsp; Why did this happen in the first place????</P> Sun, 21 Sep 2025 06:08:35 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-customer-s-invoice-quot-disappeared-quot-when-opened-what/m-p/702920#M38341 EBart 2025-09-21T06:08:35Z https://community.squareup.com/t5/Payments-Troubleshooting/My-customer-s-invoice-quot-disappeared-quot-when-opened-what/m-p/702963#M38342 <P>HI&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/647137">@EBart</a>&nbsp;</P><P>&nbsp;</P><P>Sorry to hear about the troubles with the invoices.&nbsp; I know that there were just some issues with Invoicing a few days ago that seemed to have gotten fixed, but maybe there is still something lingering within the code somewhere within.</P><P>&nbsp;</P><P>As far as re-sending it, the reminder should actually do the trick normally, but with it disappearing in the first place, it may not.&nbsp;</P><P>If that doesn't work, you can duplicate it and try to send another one, and then cancel the first one.&nbsp; Assuming they never paid anything on the first invoice yet.&nbsp;</P><P>&nbsp;</P><P>Let us know how you make out&nbsp;</P> Wed, 10 Jan 2024 23:21:22 GMT https://community.squareup.com/t5/Payments-Troubleshooting/My-customer-s-invoice-quot-disappeared-quot-when-opened-what/m-p/702963#M38342 Minion 2024-01-10T23:21:22Z