thread How do discount a balance due on a invoice in Payments Troubleshooting

How do discount a balance due on a invoice

dhh1 — Sun, 21 Sep 2025 06:06:56 GMT

How do you post a discount to a invoice that has already been paid all by $5.60 just want to discount it off?

Re: How do discount a balance due on a invoice

Summer2024 — Wed, 07 Feb 2024 23:43:30 GMT

Hi @dhh1 - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

There are a couple options here, you could edit the invoice to add the discount. To do that:

Go to Invoices in your online Square Dashboard.
Click ••• next to the desired invoice.
Click Edit to update the invoice details.

You can also state that payment has been made that will make it to where the $5.60 isn't due anymore.

You can mark the invoice as Paid from your online Square Dashboard. To do so:

Select the invoice.
Select ••• > Add Payment.
Under Method, select Record payment. (Here you could just record discount applied)
Choose the payment type, then select Confirm.

Note: No processing fees are applied when an invoice is recorded.

These are a couple workarounds. Let me know if you have any other questions!

Re: How do discount a balance due on a invoice

Chuck24 — Tue, 18 Jun 2024 20:25:56 GMT

Thank you, but in either case this will not work. If I add a payment, then there is no way to mark it as a discount or credit and it looks as if we accepted a partial payment of the balance due. If I try to edit the invoice and add a disocunt, it applies it to the total invoice amount, which does not credit the correct amount of the first payment and does not produce the correct remaining balance after I apply the discount I wish.