about paid invoices

PriceLess — Sun, 21 Sep 2025 06:06:11 GMT

If I had a customer pay with a check from an invoice I sent and it says it was paid why haven't the funds showed up in my account

Re: about paid invoices

JK_Fiber_Art — Sun, 18 Feb 2024 13:42:38 GMT

Hi PriceLess,

If paid with a Check, you would have to physically have it in your possession where as you would then deposit it. Or was this an ACH Bank Transfer? See this info as there are various ways a customer or client can pay an Invoice.

Re: about paid invoices

Summer2024 — Sun, 18 Feb 2024 15:08:13 GMT

Hi there, @PriceLess! I see this is your first post in the Community, so I would like to give you a warm welcome! 👋😊

Like my friend @JK_Fiber_Art has said, if they are paying with a paper check, they would have to hand that check over to you for you to deposit.

When you receive the check, you can follow these steps to record the payment for tracking purposes (you do not have to do this, just some helpful tips for bookkeeping):

1.) Navigate to Invoice section.

2.) Once you find the Invoice that you are looking for, click the 3 dots to the right of the price (on web browser).

3.) Then choose Add Payment.

4.) A new screen will popup and you'll want to choose Record Payment, and then you'll see the option for a check.

I know some sellers add the check # in the note section of that screen as well for organization and tracking purposes.

If it was an ACH Bank Transfer payment, Square ACH payments will typically take three to five business days to arrive in your Square account.

I hope this helps! 😀

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