Invoice Payment Showing Up on Due Date Not Date Paid

krwwinery — Sun, 21 Sep 2025 06:04:28 GMT

We sent an invoice that was due on March 9th - The payment was paid by the customer on March 11th. The transaction is appearing under the March 9th transactions, not the March 11th transactions; however the dollar amount shows up in the March 11th Balance.

This just started happening in March. What would cause this?

Re: Invoice Payment Showing Up on Due Date Not Date Paid

Summer2024 — Fri, 15 Mar 2024 15:13:16 GMT

Hi there, @krwwinery!

I have reached out to our Invoice product team to see if this is expected behavior from a new update. I will be back when I have an update!

thread Invoice Payment Showing Up on Due Date Not Date Paid in Payments Troubleshooting

Invoice Payment Showing Up on Due Date Not Date Paid

Re: Invoice Payment Showing Up on Due Date Not Date Paid