thread Re: Why Don't Descriptions Print On Invoices? in Payments Troubleshooting

Why Don't Descriptions Print On Invoices?

M0rewinePlease — Sun, 21 Sep 2025 06:01:51 GMT

Hi there,

I've put in descriptions on invoices for discounts and items and they don't show up when the invoice is printed. Why?

Re: Why Don't Descriptions Print On Invoices?

TheRealChipA — Fri, 10 May 2024 17:12:41 GMT

Hi @M0rewinePlease. I’ll admit that I missed the memo on this one! LOL But here’s the answer I came upon that works for me.

You need to go to your Dashboard > Account & Settings > Business Information > Receipts. Scroll down to the “Items and total” section and toggle on “Show item description.”

Yes, I know this makes no logical sense, since receipts and invoices aren’t necessarily the same. But according to a note I found in one of the invoices screen (see screen shot), doing this will cause Square Invoices to start showing descriptions.

Re: Why Don't Descriptions Print On Invoices?

M0rewinePlease — Sat, 11 May 2024 17:37:03 GMT

That worked, thank you!