Does anyone know how to manually mark an invoice in a recurring series as paid?

A2Z-Steve — Sun, 21 Sep 2025 05:57:24 GMT

I had a customer whose card failed the automatic payment process saying that it tried too many times and failed. After confirming with the customer I went to their account and took a manual payment and referenced the invoice number but now I need to mark the recurring series invoice as paid.

Other than contacting Square support, does know how to do this ?

Thanks in advance for any input or solutions !

Steve

Re: Does anyone know how to manually mark an invoice in a recurring series as paid?

frances_a — Tue, 16 Jul 2024 21:45:39 GMT

Hello @A2Z-Steve 👋

You can simply record the payment for the Invoice by following these steps:

Go to Invoices in your online Square Dashboard.
Select ••• > Take a payment.
Add an Amount and a Payment method.
Select Charge.

If your customer wants to pay their invoice in person, you can accept payment right through your Square Point of Sale.

If the payment was already processed outside of the Invoices section, you can head to Invoices, select the Invoice in question and click More to mark it as paid.

Hope this helps!

Thank you.

thread Re: Does anyone know how to manually mark an invoice in a recurring series as paid? in Payments Troubleshooting

Does anyone know how to manually mark an invoice in a recurring series as paid?

Re: Does anyone know how to manually mark an invoice in a recurring series as paid?