thread Invoicing issues in Payments Troubleshooting

Invoicing issues

ConsciousFit — Sun, 21 Sep 2025 05:51:45 GMT

I have a consistent monthly client, who is receiving my invoice with another business name on it in her email. When she sends it back to me, I do not see this other business name. I only see my info. I have read before that this was happening to other square customers. Where do I go to try to resolve this. I am waiting for my client to send me a pic of what she is seeing.

Thank you,

Raina

Re: Invoicing issues

Minion — Tue, 29 Oct 2024 00:47:18 GMT

Hi @ConsciousFit

Did your client end up sending you the image or screenshot?

Re: Invoicing issues

Summer2024 — Tue, 29 Oct 2024 22:06:51 GMT

Hi, @ConsciousFit !

If you received the screenshot, could you post in this thread so we can take a look? Thanks!