thread Re: How do you switch recurring invoice from card payment to ACH payment? in Payments Troubleshooting

How do you switch recurring invoice from card payment to ACH payment?

limbmma8 — Sun, 21 Sep 2025 05:49:27 GMT

I have a customer that would like to switch from paying by card every month to bank draft instead. The customer is having some difficulty with their bank in getting an updated card as the one on file has expired. I can't figure out how to change the recurring invoice from card to ach payment. I have the authorization form with the info needed. How can this be done? Thanks.

Re: How do you switch recurring invoice from card payment to ACH payment?

Minion — Wed, 26 Mar 2025 12:16:03 GMT

HI @limbmma8

Sorry for the late reply. Did you ever get this issue fixed? You could try the steps from here to see if that updates (for future instances.) You can also cancel and create a new series with the updated information as well.