Subscription Questions (Invoice # and Customer Notification)

iulorg — Sun, 21 Sep 2025 05:47:27 GMT

Two quick questions we can't seem to find the answer to regarding online payment link purchase-

Right now it's starting invoice numbers at '#000001' and they want to appear more established, any way to add a few thousand to the invoice number?
Does Square subscriptions send a reminders to the end client every month? The client doesn't want them to be continually bothered with monthly emails, it just happens silently like a Netflix subscription.

Re: Subscription Questions (Invoice # and Customer Notification)

Sammie_C — Fri, 10 Jan 2025 01:16:30 GMT

Hi @iulorg, thank you for reaching out. I see you are new the Seller Community. Welcome!

When creating an invoice, you are able to edit your invoice number by entering your preferred number in the Invoice ID field (please refer to the image below - highlighted in red). Once entered and the invoice created, the system will automatically increment the number from the last used ID number.

In regard to your second question, I went ahead and escalated your inquiry to one of our Subscription teams. Once I hear back from them, I will post back here promptly.

Let us know if you have any other questions in the meantime!

thread Re: Subscription Questions (Invoice # and Customer Notification) in Payments Troubleshooting

Subscription Questions (Invoice # and Customer Notification)

Re: Subscription Questions (Invoice # and Customer Notification)