thread Re: Can Square Invoices Plus TEXT automated payment reminders? in Payments Troubleshooting

Can Square Invoices Plus TEXT automated payment reminders?

LawOffice1 — Sun, 21 Sep 2025 05:46:38 GMT

If I upgrade to the Square Invoices Plus option, can it send automated payment reminders **via TEXT** with the "Split balance into milestones" option? i.e. We need to take a balance of say $1,500 and split it into 10 payments of $150 each and have it TEXT automatic payment reminders for each $150 increment.

Thank you in advance for your knowledge!

Re: Can Square Invoices Plus TEXT automated payment reminders?

Minion — Tue, 04 Feb 2025 11:33:02 GMT

HI @LawOffice1

Welcome to the Square community. Do you plan to send he original invoice via Text or Email? I believe that the reminders which you can schedule multiple reminders per payment during a milestone will only be sent to the original sent invoice method.

If you share the invoice via Email, then all payment reminders for future milestone payments will be made via Email. The same goes for if you send the first email via Text as well, all future payment reminders will be sent via Text.

I hope this information helps.

Re: Can Square Invoices Plus TEXT automated payment reminders?

Lou8 — Thu, 06 Feb 2025 10:37:36 GMT

Thanks for posting and welcome to the Square Community @LawOffice1 👋.

While you can send an Invoice by text, automatic reminders are not supported when you select Text message as a delivery method at this time. I'll make sure to mention this to our Product team, and I also suggest filing a feature request here. ( @Minion for vis on this as well 🙂)

If you select the delivery method as Email, you'll see the option to set up Payment Split reminders:

However, if you select Text instead of Email, you won't see the Reminders option when setting up your Payment Schedule:

Let me know if you have any questions!

Re: Can Square Invoices Plus TEXT automated payment reminders?

Minion — Thu, 06 Feb 2025 11:18:12 GMT

Well shoot, thanks for jumping in and clarifying that @Lou8 . Learn something new everyday!