thread Re: BEWARE: Tickets to Invoices no longer available in Payments Troubleshooting

Convert Estimates to Invoices not available

Momline3 — Sun, 21 Sep 2025 05:45:55 GMT

** Title of thread has been updated**

Original: BEWARE: Tickets to Invoices no longer available

Update: Convert Estimates to Invoices not available

I have a retail business and often create orders in tickets. When customers make partial payments I moved them to invoices. Although invoices is set as one of my payment options, with the new upgrade 2/22/25 the feature to move tickets to invoices is no longer available. This means all tickets must be re-entered as invoices which is a pain. Does anyone have an easier way to do a "layaway" type order? Or a way to take partial payments on an order/ticket? I'm hoping Square will return this feature if others need it.

Re: BEWARE: Tickets to Invoices no longer available

MayaP — Tue, 25 Feb 2025 22:03:49 GMT

Hey @Momline3 – Welcome to the Square Community! I'm glad to have you here. 😊

Could you walk me through the step-by-step process you previously used to move tickets to invoices? The more details you can share, the better I can assist and investigate this for you. Thanks!

Re: BEWARE: Tickets to Invoices no longer available

MayaP — Wed, 26 Feb 2025 13:52:05 GMT

Are you referring to estimates @Momline3? The option to convert estimates to invoices is still available with Invoices Plus. I hope this helps! Let me know if you have any other questions.