thread Re: Invoice Reminders in Payments Troubleshooting

Set "do not send reminders" as default on Invoices?

PCM — Sun, 21 Sep 2025 05:45:04 GMT

The title of this thread has been edited by a Square Moderator from the original: "Invoice Reminders"

Is there a way to default my account so it does NOT send reminders? I often forgot to turn them off when I create a new invoice. They annoy my customers because they go too soon and too often.

Re: Invoice Reminders

ryanwanner — Thu, 13 Mar 2025 17:21:49 GMT

Hello @PCM !

Yes, you can adjust your template to disable reminders.

Dashboard -> Invoices -> Settings -> Invoices

Click on the box marked Square Template right under the blue create new button. Then click Edit in the lower right of the screen. You can disable reminders here then save the template.

Hope this helps!

Re: Invoice Reminders

_Violet — Tue, 18 Mar 2025 19:02:42 GMT

Thanks for providing another Best Answer here, @ryanwanner!

@PCM were you able to get this set up on your end?

let us know! 🙂

Re: Invoice Reminders

PCM — Tue, 18 Mar 2025 20:15:01 GMT

No, I use the free version. No templates for me.