thread Re: Process to Invoice an old transaction (what to do) in Payments Troubleshooting

How create an invoice from an old transaction?

Cafe_Del_Escult — Sun, 21 Sep 2025 05:44:39 GMT

Good afternoon everyone.

Im trying to create an invoice from an old transaction but im not able to.

I read in the community that is not possible so my question is, how do i create an invoice without duplicating the transaction?

What i did was the following:

1) Create an invoice adding the same items that i had in the transaction

2) Mark the invoice as "payed"

Should i do anything else in the system? (like refund from the old transaction?)

Thanks in advanced

Re: Process to Invoice an old transaction (what to do)

DinaLRosenberg — Thu, 20 Mar 2025 13:17:25 GMT

I'm confused as to what is you are trying to accomplish? If you don't want a duplicate transaction then you'll have to refund the 1st transaction otherwise it will hit your books twice.

Re: Process to Invoice an old transaction (what to do)

MayaP — Thu, 20 Mar 2025 21:37:36 GMT

Hey @Cafe_Del_Escult - Thanks for reaching out!

I’d love to help, but I’m not entirely sure what you’re trying to accomplish. Can you provide more details so I can better assist? The steps you followed would be the best workaround for now. Let me know if you need anything else!

Re: Process to Invoice an old transaction (what to do)

MayaP — Thu, 20 Mar 2025 21:51:32 GMT

Great call @DinaLRosenberg! If you're looking to avoid duplicate transactions, @Cafe_Del_Escult, then @DinaLRosenberg's method is the way to go. Let me know if you need any further clarification!